We’ve Gone Naked!
Latest News ..
Law Firm … During 2017, we have been migrating a prominent law firm in the South West over to Naked Telecom. Due to expansion, a new office came live with IP phones along with our 3CX business phone system. This site joins the existing 6 other sites which eventually will all be interconnected over a Customer Private Network (CPN) with the latest security firewalls, all specifically designed for the firm. 4-digit dialling between sites will be available together with Presence on phones and the computer 3CX App so colleagues can be seen free or busy on calls which really helps with productivity. The network has been engineered to provide high quality voice calls even while data is running across the network between the legal software terminals at each site and its centralised Server. Further news will be provided when all sites have been migrated. So far its all on track.
Here are some of our other customer testimonials …
“Naked Telecom took over from our existing IT provider who operated our telecoms for our two busy estate agent offices. We were struggling with the quality of voice calls on our existing system. We are very pleased with the result and call quality is now a lot better and we have even seen our costs drop significantly. Naked Telecom re-configured the 3CX based phone system, as it wasn’t quite set up correctly, and provided new phones. Training was brilliant and they are always helpful. We would highly recommend Naked Telecom.”
Robert House FRICS, Director, Kavanagh Estate Agents. www.kavanaghs.co.uk
“Naked Telecom has installed an on site phone system. It works so well that once installed you tend to forget about it, until you want to make changes to the system. In the rare event that there was an issue, Naked Telecom dealt with it very promptly and efficiently. They are very helpful and knowledgeable.”
Mr. Jan van Boven, Office Manager, Caro Taylor Solicitors. www.carotaylor.com
“We at ‘Le Chardon Val d’Isere’ used to have really excessive call charges monthly from both BT and France Telecom, plus we needed much better WiFi for our ski chalet guests to use. We were struggling to get a good service at a reasonable cost. Naked Telecom designed our telephone network and installed two 3CX phone systems for our two Edinburgh offices and our five Ski chalets in Val d’Isere in the French Alps. These are linked, so we now enjoy free calls with no international call charges between our locations. Our operation is 24 x 7 and Naked Telecom provides excellent technical support for us. They truly are seasoned pioneers that connect our business!”
David Crabb, Director. Le Chardon Mountain Lodges. www.lechardonvaldisere.com
“We were looking for a VOIP phone system to keep us up to date and found Naked Telecom at a networking event. They installed a 3CX phone system. We now even get asked by our customers and suppliers how our system works as they are impressed by the way we handle our calls. We have had other Internet issues with our broadband. Once again, Naked Telecom came to the rescue. They also do changes quickly when we need them. Highly recommended!”
Tim Northcott, Director at CartridgeWyse, Yeovil. 01935 433000 www.officewyse.co.uk
“For both business and leisure use, I need a high quality, uninterrupted internet connection. On a couple of occasions, the quality of connection fell below the necessary requirements despite efforts of the internet provider to attempt a remedy. In frustration, on both occasions, I turned to Engineers Carl and Richard from Naked Telecom. They provided an excellent service. Within hours of making contact, they had surveyed my internet set-up, made recommendations, enacted a fix, and restored the system to its expected performance levels. A timely, expert service which I unequivocally recommend to anyone with less than perfect internet connectivity.”
Simon Webster, Optometrist.
More testimonials are on their way!
Here are some examples of other projects:
Firm of Solicitors with 100 extensions
In 2011 a 100 seat 3CX phone system was installed for a firm of solicitors in Crewkerne, Somerset. Part of that included a call centre to help mortgage companies’ customers to complete conveyancing when changing their mortgage. We helped specify the requirements of the system to ensure that the system met all of our customer requirements. The call centre has real time monitoring wall boards so that staff can see their performance in real time. Another part of the project was to transition a DASS2 ISDN30 circuit to VoIP solution.
Air Cargo Company operating 24 x 7
Another customer, an air cargo company, transports by air all kinds of cargo including fresh fruit for supermarkets and live stock. Fruit and vegetables are transported from all over the globe including Africa and South America. The challenge here was to migrate all 60 phones without a break in service, other than the 10 minutes that we were spared to change the ISDN over to the new 3CX PBX. This company is a 24x7x365 operation, so the only way was to change over one phone at a time. Once this was complete the company moved from ISDN to a quality assured voice over IP service to save on costs and to improve on future flexibility.
Holiday Resort for Celebrities – Le Chardon Mountain Lodges
Le Chardon Mountain Lodges operates a prestigious holiday company with 5 chalets in Val d’Isere. Very high profile celebrities and royal family stay there. Costs are around £20,000 per week for a fully catered chalet with its own chef and domestic staff, accommodating around 12 guests. This business required close links between its UK office and the resort in France. A complete IT infrastructure including a guest Wi-Fi network with wireless bridging between chalets, servers and a telephone system was designed and installed. Calls are now free between the resort and the office in Edinburgh.
Are you now ready to go naked?!!
Connecting You Well So You Are Well Connected
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Naked Telecom Limited. Company House Registration Number: 08552616
Registered Office: 29 Horsecastles Lane, Sherborne, Dorset. DT9 6BU.