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ADSL runs over copper wire and is the most basic broadband connection available. ADSL broadband is suitable for retail shops, hairdressers, small catering companies, workshops.
ADSL supports web browsing and essential internal and external communications.
For online file transfer and cloud-based services other faster broadband products are recommended. Naked Telecom can advise on the best broadband or Ethernet product for your area.
* - a phone line is also a vital requirement for a connection
Small to Medium Business
5 to 10 Users
1-2 Sites
What is FTTC?
Fibre to the Cabinet (FTTC) is available within 1km from a cabinet that has a fibre connection directly to the exchange. It’s suitable for most medium sized businesses who require a modest level of Internet speed, reliability and voice services.
Supports web browsing, email, online documents, file transfer, cloud-based services, IP, SIP and VoIP.
For critical business applications, we recommend two lines for improved resilience and speed. For high-speed Internet usage, FTTP or Ethernet may be a cost effective option (depending on your location) to provide optimum connectivity. Naked Telecom can advise on the best broadband or leased line (Ethernet) product for your area.
* - a phone line is also a vital requirement for a connection
Medium Business
10 - 50 Users
1-2 Sites
What is FTTP?
Fibre to the Premises (FTTP) is a fibre connection from the exchange directly to your business. Naked Telecom has a range of options to suit businesses that require a high level of data usage.
FTTP supports high-speed Internet access, large file transfer, in-house hosting, video conferencing and voice.
Depending on factors like availability in your area, Ethernet may be a cost effective option. Naked Telecom can advise on the best broadband or Ethernet product for your area.
Leased lines/Ethernet is more expensive but is guaranteed to be faster and more reliable at all times because it uses dedicated high capacity fibre optic lines. That capacity is dedicated to your use and is not shared with any other user unlike broadband.
Leased lines/Ethernet supports all high-speed data applications and offers improved response and fix times, guaranteed symmetric upload and download speeds, static IP addresses and more.
Naked Telecom offers robust SLAs. Please contact us for detailed examples of the SLAs we offer.
We aim to empower your business to choose from the multitude of options out there, but as always with internet services, it is best if you give us a call so we can give you the best advice bespoke to your business.
Service Level Agreement Options
Care Level 1
Care Level 2
Leased Lines
Small Business
Standard Package
48 / 5 hr
Fix / Response
We respond within 5 hours and promise a fix to your broadband connection (at your premises) within 48 hours with our standard care package.
Can’t afford to lose service? Have two broadband connections installed or buy a leased line instead
Medium Business
Premium Package
22 / 5 hr
Fix / Response
We respond within 5 hours and promise a fix to your broadband connection (at your premises) within 22 hours for an additional £9.50/month with our premium care package
Can’t afford to lose service? Have two broadband connections installed or buy a leased line instead
Medium Business
Enterprise Package
Flexible
Fix / Response
Ethernet in the First Mile (EFM), Ethernet over Fibre To The Cabinet (EoFTTC) are available with custom response times and pass through carrier fix times
We can monitor and diagnose your circuit and fix routing issues
While you migrate to any service from Naked Telecom we will keep you informed along the way and make sure that when your service is installed, it just works.
